DeskTime Report | India leads in AI use: 92% of workplaces have adopted ChatGPT, far above global average

The study highlights not just adoption, but also a surge in usage:

• The number of ChatGPT users in India has increased dramatically, from 39.5% in December 2023 to 58.7% in December 2024.

  

• Employees are spending 41.9% more time on ChatGPT in 2024, indicating its growing importance in their workflows.

• Beyond just ChatGPT, 92.5% of Indian companies are using other AI tools.

Overall, 58.7% of office workers in India—compared to 34.9% globally—used ChatGPT as of December 2024. In India, this marks an increase from 39.5% in December 2023, demonstrating that the adoption of generative AI in the country’s workplaces continues to grow rapidly.

Not only are more people using ChatGPT, but they also spend increasingly more time on it. Compared to 2023, employees spent 41.9% more time on ChatGPT in 2024. This indicates a growing role of this generative AI tool in our working lives, as people rely on it more and more to help them with everyday tasks.

Artis Rozentals, CEO of DeskTime stated, “This year’s data reaffirms India’s position at the forefront of global AI adoption. The dramatic increase in time spent on AI tools is particularly noteworthy, highlighting AI’s growing role in enhancing productivity and efficiency. AI use spreads like wildfire, and people seem to keep finding new ways to use AI tools, from automating routine tasks to simplifying communication.”

Additionally, the study found that the percentage of companies using AI tools, beyond just ChatGPT, is even higher—92.5%. Compared to 2023, there’s a 45.9% increase in time spent on various AI tools.

The sample included 11478 employees across 293 companies that use the DeskTime time tracking tool. The data was collected from January 2023 to December 2024.  For further insights into the evolving workplace paradigm, visit PeopleManager.co.in.