Workers Intended to avoid AI uses in L&D activities: Survey
According to new Wiley survey data, workers have limited interest in having artificial intelligence (AI) take over learning and development (L&D) activities.
Workers Intended to avoid AI uses in L&D activities, A john Wiley Survey revealed
In the new world of work, AI is replacing human work, but can it be effective and beneficial to every aspect of human work? Isn’t it possible? There are several areas where people are uninterested in AI-led work activities, such as learning and development.
According to new Wiley survey data, workers have limited interest in having artificial intelligence (AI) take over learning and development (L&D) activities.
In the latest Wiley Workplace Intelligence report, Artificial Intelligence in Learning and Development:
Five Surprising Facts You Need to Know, nearly six out of ten respondents (59%) say they prefer to see an instructor in person or virtual-direct their workforce development learning, while only 7% prefer Al-directed learning.
Furthermore, the vast majority (87%) of respondents prefer that the L&D content be created by a subject-matter expert rather than Al technology (12%).
“When it comes to learning and development, employees crave a human connection,” said Wiley’s senior director of product innovation, Dr. Mark Scullard. “They want a person to create and lead their instruction, even if it’s in an online setting.”
Respondents are not opposed to L&D practitioners utilizing Al technology to improve their efforts, but they still prefer that humans create, plan, and direct the activities.
Other Findings
Among the other “surprising facts” found by the survey are the following:
- Almost one-third of workplaces actively use Al. Twenty-nine percent of respondents indicate their organization has implemented Al capabilities in at least one business function. Another 36% say their organization has not yet implemented Al, and more than a third are undecided.
- Al is used in every organizational function, but most notably in operations, marketing and sales, and/or product/service development.
- The most significant impediment to greater Al usage is money. A fourth of respondents claimed money restrictions are a key barrier to Al integration in their firm. Al’s adoption is anticipated to be a complex, costly, and time-consuming process that will necessitate upgrading present infrastructure, software, training, and continuing maintenance.
L&D experts are hopeful about the benefits of Al. Almost two-thirds of individuals polled agreed that using Al for administrative activities will boost efficiency.
Methodology
Wiley conducted a poll of 3,000 professionals from diverse businesses in North America to get the data.
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